Politique de remboursement
At Irha UK, we are delighted to have you as a customer and are committed to ensuring you have a wonderful shopping experience with us. Please be aware that order returns will only be accepted if the product delivered to you is damaged or incorrect. We value your investment and don't want you to waste it on a product you won't use. That's why we offer a straightforward three-step return policy. Here's how it works:
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Report the Issue: Notify us via Instagram or email as soon as you receive the order. if the item is damaged or incorrect. Provide detailed information and supporting photos.
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Approval and Instructions: Once we review your request, we'll send you approval and detailed instructions on how to return the product.
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Return and Refund: Send the product back to us as per the instructions. Upon receipt and inspection, we will process your refund promptly.
We strive to ensure your satisfaction and appreciate your understanding of our return policy.